Plan the problem, try the solution, check for success or failure, improve the problem planning process. The best solution is one that has worked before, the best solution is the one you improve each time you use it. This session brings new work design processes with a customer focused approach…. Your employees! Employees are worth gold today. Investing in gold will reward those who lead by example and set the “new normal mindset” of continuous improvement, practiced vulnerability, and building workplace trust. Attendees will leave this hour with a list of opportunities to invest in gold with a psychological safety mindset. Problem Solving Tools: best customer experience quality mindset Continuous Improvement Mindset: setting up success from failure Leading by Example: Post Pandemic “The New Normal”.
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