Here is the exact wording of the Veterinary-Client Patient Relationship By-law that governs veterinarians when they insist that they must examine your animal(s):

The veterinarian-client-patient relationship (VCPR) is the basis for interaction among veterinarians, their clients and their patients.

A VCPR exists when your veterinarian has:

  • Assumed responsibility for diagnosing and treating your animal(s) and you agree to follow the veterinarian’s instructions;
  • Seen your animal(s) at least once in the past 12 months and is aware of the keeping and care of your animal(s) by examination or through visits to where you keep your animal(s);
  • Offered you emergency coverage for follow-up evaluation in the event of adverse reactions or failure of the treatment regimen.

Dispensing or prescribing a prescription product requires the existence of a VCPR. Your veterinarian will determine the best course of treatment for your animal(s).

Read more in this letter to all veterinary clients: Open Letter to all clients

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